Delivery and shipping

Once your order has been successfully received by our systems, you will receive a confirmation email. If you do not receive it, you can contact our Customer Service Department through the following channels:

pvera@aphrodite.beauty

hboughalmi@aprodite.beauty

Aphrodite ships to:

Mainland Spain, Balearic Islands, Canary Islands, Portugal

All our orders are shipped via GLS, UPS and Correos, depending on the destination.

Types of delivery

STANDARD DELIVERY

24 – 72 hours

5,95 €

EXPRESS DELIVERY

24 – 48 hours

7,95 €

Free shipping

Peninsula and Portugal: orders over €100

Europe: orders over €200

All shipments include a tracking number, which will be provided once the order leaves our warehouse.

Delivery times begin on the working day following the order being placed.

Delivery times and costs by destination

Mainland Spain

Delivery: 2 to 3 working days

Shipping costs: €5.95

Islas Canarias

Shipments handled by Correos

Delivery: 5 to 10 working days

Shipping costs: €9.95

Islas Baleares

Delivery: 3 to 4 working days

Shipping costs: €7.95

Portugal

Delivery: 2 to 3 working days

Shipping costs: €7.95

Failure to deliver

If, for reasons attributable to the buyer (absence at the delivery address, incorrect address, etc.), it is not possible to deliver the order, Aphrodite will contact you to provide you with the necessary information for collection.

Returns

Aphrodite accepts returns of its products within a maximum period of 14 calendar days from receipt of the order.

The amount of the product will be refunded once it has been verified that the product and its original packaging are in perfect condition.
Shipping costs will not be refunded.

For orders over £100 with free shipping, the cost of the product will be refunded minus the corresponding shipping costs.

Orders collected in store, where this option is available, may also be returned within a maximum period of 14 calendar days from the date of purchase.

Return policy

The customer shall bear the cost of return shipping.

Any customs handling fees shall be borne entirely by the customer.

The product must be returned in perfect condition, unused, with its original packaging and labelling intact.

The product must be in the same condition as when it was received.

If the product is not returned in its original packaging and the packaging is damaged, Aphrodite reserves the right not to accept the return.

We recommend testing the product on suitable surfaces to avoid unnecessary damage.

Contact for returns

Telephone: +34 641 543 897
Email: pvera@aphrodite.beauty